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About Blagdon Pump...

As a company we are committed to:

Providing our customers with an exceptional product and service and will endeavour at all times to provide unrivalled customer satisfaction.

Protecting the environment and preventing pollution for the benefit of our employees, local and global communities, now and in the future. To comply with all applicable enviromental legislation, regulations and other requirements to which the company subscribes which relate to its enviromental aspects. Blagdon Pump and IDEX Pump Technologies (Ireland) Limited has a commitment to comply with requirements of I.S EN ISO 9001:2008, and to comply with the letter and the spirit of current OH&S and Enviromental legislation regulations and other requirements.

Improving the health & safety performance of Blagdon Pump and IDEX Pump Technologies (Ireland) Limited by providing a safe and healthy working environment for all employees & visitors.

Continuous improvement of our Management Systems, Processes, Personnel Training and Development, and Objectives & Targets.

Blagdon Pump and IDEX Pump Technologies (Ireland) Limited aspires to become a world-class leader in its field.



Customer Satisfaction Policy

Blagdon Pump has long since recognised the importance of having a flexible approach to the changing needs and developments of the industries in which our product serves. We are committed to the pursuit of excellence in, not only our product, but in the service we offer to all our customers. Our aim is to provide our customers with a level of service which is second to none and provides our customers with the confidence of dealing with a first class organisation.

We are committed members of Investors in People which emphasises the importance we place on staff training and development. Our staff are trained to the highest possible standard, with great importance being place on the service that all members of staff put on the satisfaction of our customers. Blagdon Pump will:

  • Respond to enquiries within 24 hours (working day)
  • Respond to any customer concerns within 24 hours (working day)
  • Notify customers within 24 hours (working day) if an order has been delayed
  • Update technical literature revisions to our website on the same day of revision
  • Respond to servicing returns within 48 hours (working day) of receipt
  • Offer a 5 year warranty
  • Measure our customer satisfaction rating by carrying out a bi-annual satisfaction survey



Blagdon Pump's History

Blagdon & Flynn

Company Origins

Blagdon Pump was founded in the early 1950s by owners, George Blagdon and George Flynn. The company started out as a small engineering workshop supplying goods to the local coal fields. The first company premises were located in the historic city of Durham in the North East of England.

Blagdon & Flynn

Original Products

From its knowledge of the mining industry, Blagdon identified the need for a simple pump to remove water from the coal face - the FP1 was conceived. In 1979 Blagdon produced its first Air Operated Diaphragm Pump. Early versions were Aluminum and Cast Iron for use in the mines. These pumps were fairly primitive compared to today's models.

Change of Ownership

In 1981 the company was sold to Terry Harrison who owned a pump hire business. Terry invested heavily in the business and due to expansion the company moved to a 30 000 sq metre facility in Washington, also in the North East of England. In 1997 Terry Harrison retired and the company was acquired by the IDEX corporation.

The Future

IDEX Corporation is a company based in Chicago, USA and to which Blagdon ultimately reports. Since the aquisition by IDEX in 1997 the relationship has grown and continues to do so to give all concerned a bright future.

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