About Us
IDEX CORPORATION
IDEX INDIA
Our corporate office is at Mumbai, India and our world-class facility spans across 1,50,000 sq ft area @ Savli in Vadodara, India.
The facility incorporates a highly effective, team-oriented environment that integrates design, engineering, manufacturing, administration, and the industry’s latest technology. It provides a shared manufacturing platform for all IDEX Business Units to carry out production.
Blagdon Pump’s History
Company Origins
Blagdon Pump was founded in the early 1950s by owners, George Blagdon and George Flynn. The company started out as a small engineering workshop supplying goods to the local coal fields. The first company premises were located in the historic city of Durham in the North East of England.
Change of Ownership
In 1981 the company was sold to Terry Harrison who owned a pump hire business. Terry invested heavily in the business and due to expansion the company moved to a 30 000 sq metre facility in Washington, also in the North East of England. In 1997 Terry Harrison retired and the company was acquired by the IDEX corporation.
Original Products
From its knowledge of the mining industry, Blagdon identified the need for a simple pump to remove water from the coal face – the FP1 was conceived. In 1979 Blagdon produced its first Air Operated Diaphragm Pump. Early versions were Aluminum and Cast Iron for use in the mines. These pumps were fairly primitive compared to today’s models.
The Future
IDEX Corporation is a company based in Chicago, USA and to which Blagdon ultimately reports. Since the aquisition by IDEX in 1997 the relationship has grown and continues to do so to give all concerned a bright future.
About Blagdon Pump…
Certifications
Export Compliance
As a company we are committed to:
- Providing our customers with an exceptional product and service and will endeavour at all times to provide unrivalled customer satisfaction.
- Protecting the environment and preventing pollution for the benefit of our employees, local and global communities, now and in the future. To comply with all applicable enviromental legislation, regulations and other requirements to which the company subscribes which relate to its enviromental aspects. Blagdon Pump and IDEX Pump Technologies (Ireland) Limited has a commitment to comply with requirements of I.S EN ISO 9001:2008, and to comply with the letter and the spirit of current OH&S and Enviromental legislation regulations and other requirements.
- Improving the health & safety performance of Blagdon Pump and IDEX Pump Technologies (Ireland) Limited by providing a safe and healthy working environment for all employees & visitors.
- Continuous improvement of our Management Systems, Processes, Personnel Training and Development, and Objectives & Targets.
- Blagdon Pump and IDEX Pump Technologies (Ireland) Limited aspires to become a world-class leader in its field.
Customer Satisfaction Policy
Blagdon Pump has long since recognised the importance of having a flexible approach to the changing needs and developments of the industries in which our product serves. We are committed to the pursuit of excellence in, not only our product, but in the service we offer to all our customers. Our aim is to provide our customers with a level of service which is second to none and provides our customers with the confidence of dealing with a first class organisation.
We are committed members of Investors in People which emphasises the importance we place on staff training and development. Our staff are trained to the highest possible standard, with great importance being place on the service that all members of staff put on the satisfaction of our customers. Blagdon Pump will:
Respond to enquiries within 24 hours (working day)
Respond to any customer concerns within 24 hours (working day)
Notify customers within 24 hours (working day) if an order has been delayed
Respond to servicing returns within 48 hours (working day) of receipt
Update technical literature revisions to our website on the same day of revision
Offer a 5 year warranty
Measure our customer satisfaction rating by carrying out a bi-annual satisfaction survey
Export Compliance
Export License Requirements
Important Information on Export Licence Requirements
Export License Letter
The information within this letter is designed to give the customer a brief overview of the Export Licence system, and to advise as to what is required when making a Licence application, together with why an Export Licence is necessary.
Restricted Countries
A list of countries currently restricted from importing Kynar/PTFE/Hastelloy C pumps – commonly know as CB2 countries (Chemical/Biological Group 2). This list is constantly being updated, therefore any countries listed/not listed will be changed at anytime without prior notice, and unfortunately, the updating/changing of countries in any way before the licence is approved will cause delays.
Annex 'A' to Form EUU01
This is a model covering letter for the end-user undertaking, and must be completed on original company headed paper, and signed by the same person completing all other documents.
End User Undertaking 1
The End-User Undertaking 1, is used to describe the type of pump required, together with the purpose of which the goods are to be used, together with the end product produced.
End User Undertaking 2
The End-User Under 2, is a form which contains declarations to certify that the goods are to be used only for the purpose as described in section 3 on End-User Undertaking 1.